If there are any stubborn creases caused by packaging, use or storage, they can be easily removed by carefully hanging the item in a warm steamy bathroom or other warm humid room for ten to twenty minutes until the creases drop out.

Hang evenly with enough space for the piece. Don't allow it to get wet or it may become too heavy and stretch. Wool can absorb a lot of water so ensure you allow the item to air-dry completely before storing or using.

With use, pilling may occur that must be shaved off for a better appearance.

· Turn item inside out to wash (if a pillow)

· Prepare a ‘bath’ of cool / tepid water, less than 30℃

· Use appropriate quantity of wool approved detergent

· Also please note that using too much of the right detergent can cause damage. We recommend that you do not use fabric conditioners or softeners on these products.

· Completely submerge item(s) in the basin of water agitating the water & detergent using your hands to gently force air bubbles out.

· Soak for twenty minutes.

· Do not rub or scrub the fabric.

· Gently agitate the water again. If you see colour in the water, is quite normal; it is simply the yarn dye releasing some colour: you will not notice any colour loss.

· Rinse well in ‘running’ room temperature water and keep rinsing until all the soapy water is gone.

· Be careful not to wring out and avoid the item being stretched by the weight of the water, gently press the water out of the item instead.

· Do not use washing machine

· Pull gently into shape.

· Dry flat on a clean towel, or spread out in an airy place out of direct bright/harsh sunlight and away from direct heat.
Do not hang. Hanging wool up to dry will stretch pieces out of shape.

· Do not use dryer machine.

· Do not dry on a radiator or on direct heat.

Despite dry clean is harmful to the environment and the chemicals used will damage and weaken natural fibres over time, is the possible way to care this product if you want to avoid the handwash procedure. Contact an experienced cleaning professional.

If a spill occurs, treat stains immediately. Use a dry clean soft cloth with enough pressure to absorb it fully. Dilute spill with clean, cold water if necessary. Dry the wet area as much as possible with a cloth.

In the occurrence of loose threads, which is considered normal with hand-woven textiles, we recommend carefully pushing the thread back into the weave using a blunt, pointed instrument. If the thread is long and does not continue back into the weave, try to interlace it through the other threads of the piece. If it doesn't work, carefully trim with scissors. Take care not to cut any structural threads that could cause the item to potentially unravel. If in doubt, tie a small secure knot as close as possible to the surface and cut off the excess thread.

· Turn the item twice-yearly in order to instigate the following described “selfcleaning” process.

· When turning the item over, depending on design, it should also be turned 180° on its own axis. This ensure regularity of wear over the whole surface.

· It is possible that during use, a few loose fibres maybe drawn down out of the weave. This is typical of hand-woven rugs. If you find this typical occurrence disturbing, please do not pull the fibres away but shear them at the item surface.

· When using the vacuum cleaner, use a nuzzle without bristles.

· Remove stains inmediately.

· Contact an experienced cleaning professional.

Do not hang. Fold and store. Ensure the item is clean and fully dry before storing. Store out of direct sunlight in a dry place. Use your preferred anti-moth product. Wool moths like warm dark still spaces and hate draughts and moving air and agitation, so get into the habit of shaking through your wardrobe and shaking out folded items frequently. Store in a fabric bag, not plastic.

We want the life cycle of Hilustrada products to be as long as possible. Let us know if you need further help with care or if you have any comments or suggestions.

Hilustrada accepts no responsibility for damages caused by persons following the cleaning and care procedures listed in these instructions. This is simply advice and you should always contact an experienced cleaning professional if you are ever in doubt regarding the care of your product.